When someone buys something and later decides they don’t want it, they can return it to the store. The question "What is the girl returning?" asks about the item the girl is giving back to the store.
For example:
- "What is the girl returning?" → We want to know what item she is taking back.
- "Why is she returning it?" → We want to know the reason for the return.
This lesson will help students understand the Present Continuous for asking questions, learn useful shopping-related vocabulary, and practice real-life conversations.
GRAMMAR: PRESENT CONTINUOUS QUESTIONS
Forming Present Continuous Questions
We use the present continuous (be + verb + -ing) to talk about actions happening right now or in the near future.
Structure:
Wh-question + is/are + subject + verb (-ing) + complement?
Examples:
✅ "What is the girl returning?"
✅ "Is she returning the shoes?"
✅ "Why is she taking the dress back?"
Short Answers:
Yes, she is. / No, she isn’t.
VOCABULARY
Return – To take something back to a store.
Example: "She is returning the jacket."Receipt – A paper that shows what you bought.
Example: "You need a receipt to return items."Exchange – To trade an item for another.
Example: "He is exchanging the shoes for a bigger size."Refund – Money given back after a return.
Example: "She wants a refund for the broken phone."Defective – Not working correctly.
Example: "The blender is defective, so I am returning it."Too small – When something does not fit.
Example: "These shoes are too small. I need a bigger size."Customer service – The area in a store for returns and help.
Example: "Go to customer service to return the dress."Store policy – The rules about returns.
Example: "The store policy says you must return items in 30 days."Wrong size – When an item does not fit.
Example: "She is returning the sweater because it is the wrong size."Damaged – When something is broken or not in good condition.
Example: "The phone screen is damaged, so he is returning it."
USEFUL EXPRESSIONS
- "What is she returning?"
- "She is returning a pair of jeans."
- "She doesn’t like the color, so she is returning it."
- "She is getting a refund."
- "The store allows exchanges within 30 days."
- "She lost the receipt, so she can’t return it."
- "She wants a different size."
- "The item is defective, so she is returning it."
SENTENCES
Positive Sentences
- "The girl is returning a red dress."
- "She is taking the shoes back to the store."
- "She is exchanging the sweater for a bigger one."
Negative Sentences
- "She is not returning the jeans."
- "She is not getting a refund."
- "She is not happy with the purchase."
Questions
- "What is the girl returning?"
- "Is she returning the jacket?"
- "Why is she taking the shoes back?"
Answers
- "She is returning a blue dress."
- "No, she isn’t. She is exchanging it."
- "She is returning it because it is too big."
CONVERSATION
Scene: Emma and Lisa are at the mall.
Emma: What is the girl returning?
Lisa: I think she is returning a pair of shoes.
Emma: Why is she returning them?
Lisa: Maybe they are the wrong size.
Emma: Is she getting a refund?
Lisa: No, she is exchanging them for a bigger size.
Emma: That’s good! It’s better to have the right size.
READING: "Returning a Dress"
Sarah bought a beautiful red dress for a party. When she tried it on at home, she realized it was too tight. She decided to return it to the store.
The next day, she went to the customer service desk. The store clerk asked, "Do you have the receipt?" Sarah showed the receipt, and the clerk checked the store policy.
"Would you like a refund or an exchange?" the clerk asked. Sarah said, "I would like to exchange it for a bigger size." The clerk found the right size, and Sarah left the store happy.
QUESTIONS AND ANSWERS
Q: What did Sarah buy?
A: She bought a red dress.Q: Why is she returning it?
A: Because it is too tight.Q: Where did she go to return the dress?
A: She went to the customer service desk.Q: What did the store clerk ask?
A: He asked if she had the receipt.Q: Did she get a refund or an exchange?
A: She got an exchange for a bigger size.Q: Was she happy in the end?
A: Yes, she was happy with the right size.
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