In this lesson, you will learn how to express partial satisfaction or opinions using the phrase mostly happy. This topic helps you describe customer experiences in a balanced way and introduces important vocabulary, expressions, and A2-level grammar such as the present simple, present continuous, past simple, future forms, modal verbs, comparatives and superlatives, adverbs of frequency, and prepositions.
Examples:
Amy is mostly happy with the service.
She likes the prices but doesn’t like the delivery time.
Last time, she ordered a dress and it arrived late.
She will use the service again.
You should try it too, but be patient.
🧠 GRAMMAR
1. Present Simple
Amy is mostly happy with the service.
She uses the website often.
2. Present Continuous
She is waiting for a package now.
Many users are sharing reviews online.
3. Past Simple
Amy ordered two items last week.
One of them arrived late.
4. Future (Will / Going to)
Amy will continue using the service.
She is going to recommend it to her friends.
5. Modal Verbs
You should read reviews first.
You can find good prices.
Customers mustn’t forget to check delivery options.
6. Comparatives and Superlatives
This service is better than others.
It’s not the fastest, but it’s the cheapest.
7. Adverbs of Frequency
Amy usually gets what she expects.
She sometimes has to wait longer.
8. Prepositions
She buys clothes from the app.
Her package arrived after five days.
🧾 VOCABULARY (10 Words)
Mostly – almost completely; not fully.
Satisfied – happy with something.
Delay – when something arrives late.
Reliable – something or someone you can trust.
Quality – how good something is.
Service – help or support from a business.
Review – feedback from customers.
Return – to send something back.
Delivery – sending products to customers.
Experience – how you feel about using something.
💬 USEFUL EXPRESSIONS
Amy is mostly happy with the service.
It’s good, but not perfect.
She likes the prices, but not the delay.
Sometimes there are problems.
The quality is usually great.
She got a small discount for the delay.
It’s not perfect, but it works for her.
I had a similar experience.
They should improve delivery times.
The clothes are nice, and the price is low.
✏️ SENTENCES
Positive:
Amy is mostly happy with the service.
She likes the variety and the prices.
Negative:
The delivery isn’t always on time.
Amy doesn’t like waiting too long.
Questions:
How does Amy feel about the service?
Did her order arrive on time?
What does she like about it?
Will she continue using the service?
Should we try it too?
Answers:
She is mostly happy with it.
No, it arrived late.
The prices and variety.
Yes, she will.
Yes, we should.
🗣️ CONVERSATION
Liam: Amy, are you happy with the clothing service?
Amy: Yes, I’m mostly happy. The clothes are good and not expensive.
Liam: That’s good to hear. Did everything arrive on time?
Amy: Not really. One package came two days late.
Liam: Oh no! Did they give you a refund?
Amy: No refund, but they gave me a discount on my next order.
Liam: That’s fair. Will you use it again?
Amy: Yes, I will. The clothes are nice, and I like the prices.
📖 LONG READING
Amy’s Review of an Online Clothing Service
Amy is a student who likes shopping online. She tries to save money, so she uses a clothing service that offers discounts and modern styles. Amy is mostly happy with the service. She likes the low prices and the simple website design.
However, not everything is perfect. Last week, she ordered three items. Two of them arrived on time, but one was delayed by two days. Amy contacted customer service and received a 10% discount code as an apology. She says the quality is good and the sizes are correct.
Amy says she will continue using the service because it helps her buy clothes on a budget. She also says others should read the reviews before ordering.
Questions:
Why does Amy use the service?
How many items did she order last week?
What happened with one of her items?
What did the company give her?
Will she use the service again?
Answers:
Because she wants to save money.
Three items.
It arrived two days late.
A 10% discount code.
Yes, she will.
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